Shipping & Returns

Shipping (demo policy)

• Free standard shipping over $100 – 2-4 business days, tracked via DPD / UPS.
• Under $100: $9.50 standard. Express 1-2 days: $18.00.
• Orders placed before 2pm GMT ship same day (Mon-Fri).
• International shipping coming soon – duties calculated at checkout when live.

Returns

• 30-day free returns with prepaid label (UK & US demo).
• Items must be unused, unwashed, with tags attached.
• Worn shoes: return only if manufacturing defect – we offer repair first.
• Refunds processed to original payment method in 5-10 days when live.

Warranty

2-year warranty against manufacturing defects. We repair before replacing – less waste, more use. Contact support@bascosports.demo (demo address).